Each month, One Southern will send out a recap of the customer reviews left for each location. The top team members, average PulseM ratings, Customer Sentiment averages and total Google and Facebook reviews per location will be shared. How can YOU improve your location's review numbers?? Southern Industries Home Improvements Charleston Top Team Members Average PulseM Ratings & Average Customer Sentiment Google and Facebook Review Count & Average Rating Southern Industries Hom

Each month, One Southern will send out a recap of the customer reviews left for each location. The top team members, average PulseM ratings, Customer Sentiment averages and total Google and Facebook reviews per location will be shared. How can YOU improve your location's review numbers?? Southern Industries Home Improvement Birmingham Top Team Members Average PulseM Ratings & Average Customer Sentiment Google and Facebook Review Count & Average Rating Southern Industries Home

Customer reviews provide valuable insights into both strengths and areas for improvement. By analyzing feedback, a company can identify recurring issues or pain points that customers are experiencing, allowing them to make targeted improvements in products, services, or customer support. Positive reviews can highlight what’s working well, which can be leveraged as best practices or marketing assets. Additionally, responding to reviews—whether positive or negative—demonstrates

Ask Southern Leadership Team Anything! Have a question you’ve been curious to ask the Southern Leadership Team? Now’s your chance! Whether it’s about our goals for the year, what goes into decision-making, or even which coffee keeps us running on Monday mornings—we want to hear from you . This is your opportunity to connect directly, get clarity, and share ideas that help shape our community. No question is too small (or too big). Just honest conversation, open dialogue, and

Did you know that 70% of U.S. households have at least one pet? And 47% of pet-parents have pet-related debt. To support Southern...

✨ Open Enrollment is Here! ✨ Open Enrollment is officially here! Don’t wait—log in today to review your benefits and complete your...

Ask Southern Leadership Team Anything! Have a question you’ve been curious to ask the Southern Leadership Team? Now’s your chance! Whether it’s about our goals for the year, what goes into decision-making, or even which coffee keeps us running on Monday mornings—we want to hear from you . This is your opportunity to connect directly, get clarity, and share ideas that help shape our community. No question is too small (or too big). Just honest conversation, open dialogue, and

We may be approaching 60 years old as a business, but our process for open enrollment is fresher than TikTok! With the Paycom app, you...

Tips from our Customer Care Department Minimize Hold Time : Aim to keep hold times under 2 minutes. If longer wait times are unavoidable,...

✨ Open Enrollment is Coming! ✨ Think of open enrollment like packing for a trip—you’ll enjoy the journey more if you plan ahead. Take a...