Each month, One Southern will send out a recap of the customer reviews left for each location. The top team members, average PulseM ratings, Customer Sentiment averages and total Google and Facebook reviews per location will be shared. Share your tips for keeping scores and customer satisfaction high! Southern Industries Home Improvement Birmingham Top Team Members Average PulseM Ratings & Average Customer Sentiment Google and Facebook Review Count & Average Rating Southern I

Each month, One Southern will send out a recap of the customer reviews left for each location. The top team members, average PulseM ratings, Customer Sentiment averages and total Google and Facebook reviews per location will be shared. How can YOU improve your location's review numbers?? Southern Industries Home Improvements Charleston Top Team Members Average PulseM Ratings & Average Customer Sentiment Google and Facebook Review Count & Average Rating Southern Industries Hom

Customer reviews provide valuable insights into both strengths and areas for improvement. By analyzing feedback, a company can identify recurring issues or pain points that customers are experiencing, allowing them to make targeted improvements in products, services, or customer support. Positive reviews can highlight what’s working well, which can be leveraged as best practices or marketing assets. Additionally, responding to reviews—whether positive or negative—demonstrates

🔎 It's Fun Friday! Our core values are at the heart of everything we do. Dive into the word search below to find them—and take a moment to reflect on how these values show up in our daily work and shared success.

Please click the button below to nominate a fellow team member who displays one (or many!) of our Core Values. Every other month, all nominations will be turned in to the SLT "Senior Leadership Team" and they will choose the winner for that period. At the end of the year, the SLT will choose one winner to earn the prize for our annual company trip.

**You can now select the products that your references purchased on the form. ***Adding the client's occupation is now required. The customer reference list builder is now on One Southern under "The Hub" on the menu bar. Please complete all information as accurately as possible and you will receive your reference list via email. You can now select the products that the customer purchased on the reference sheet as well, allowing for more transparency to the customer and flexi

Presidents’ Day is observed in February to honor the birthdays of George Washington and Abraham Lincoln, both born this month and widely regarded as two of the most influential leaders in American history. Over time, the holiday has also become a broader celebration of the presidency and the enduring leadership that has shaped the United States. 🧩 A Little Fun: Test your Presidents’ Day knowledge with our quick True/False quiz on George Washington and Abraham Lincoln—ten que

Valentine’s Day isn’t just about chocolate and flowers—it’s also about appreciation. 💌 This Fun Friday, we’re inviting everyone to Spread the Love across all locations. You can participate by: Post a digital shout-out and tag a coworker. Send a quick appreciation email. Record a short video thank-you message. Leave a handwritten sticky note on someone’s desk. (Post a pic of the note if you want!) It only takes a minute — but it can make someone’s entire day. A simple “thank